Privacy Policy

Overview

Care Angel, Inc. (“Care Angel”, “we” or “us”) is committed to protecting your privacy. We understand your concerns with regard to how personal information is used and disclosed, and we appreciate your trust that we will do so carefully and sensibly. This notice (this “Privacy Policy”) describes what information we collect, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. This Privacy Policy is incorporated into and forms part of the Terms of Service of our Web site (http://CareAngel.com), any replacement site, the “Site”) and our Application Care Angel (the “App”). We encourage you to become familiar with the terms and conditions of both this Privacy Policy and the Terms of Service. By accessing and using the Site and the App and the App you agree that you have read and understand this Privacy Policy and you accept and consent to the privacy practices (and any uses and disclosures of information) that are described in this Privacy Policy.

What Information Do We Collect?

Certain aspects of the Site and the App may allow you to submit information to us or to request information from us. For example, if you register as a Care Giver, you will be required to provide us with certain information. The information that you provide may include personal or individually identifiable information, such as, for example, your name, email address, telephone numbers, and other contact information. You should be mindful of the information that you choose to provide to us, and you should make sure that any information that you do provide is complete, truthful, and accurate.

If you register as a Care Giver, you may enter, upload, or post personal or health information about yourself or your family, friends, or other loved ones into your account on the Site and the App for sharing with other designated members of the private community that you establish or of which you are a part. You may also send messages to members of your private community and others through the Site and the App. You are responsible for obtaining all necessary or appropriate consent and authorization (including any necessary or appropriate patient consent) to share as you designate any information that you provide or make available on or through your account or private community on the Site and the App. Please respect the privacy and rights of others.

In addition to the information described above, we may also collect certain identifying information from or about you in connection with your use of the Site and the App. For example, we may retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the subject matter or the mode of communication by which such correspondence is made. This information helps us to improve our capabilities and services, as well as the Site and the App and the content, materials, and opportunities that we feature or describe on the Site and the App, and to more effectively and efficiently respond to both current and future inquiries.

As with many other Web sites, the Web servers used to operate the Site and the App may automatically collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site and the App. Without combining these data with other sources of information, they do not readily or personally identify you. They may reveal such things as the Internet protocol (“IP”) address assigned to your computer, specific pages that you accessed on the Site and the App or immediately prior to visiting the Site and the App, and the length of time spent in a visit to the Site and the App. The purposes for which this information is collected and used include facilitating Site operation and system administration, generating aggregated statistical information that is not personally identifiable, monitoring and analyzing Site traffic and usage patterns, and improving content and content delivery with regard to the Site and the App and the materials, opportunities, and services that we describe or make available on the Site and the App.

We may also use “cookies” (small text files stored on your computer) to help track and customize your access to and use of the Site and the App. Cookies store and retain information that helps us recognize you when you return to the Site and the App following a previous visit. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Site and the App and the materials, products, and services that we make available on the Site and the App.

How Do We Use The Information That We Collect?

We may use, disclose, and keep on file any information that you submit or provide to us (or that you cause to be submitted or provided to us) through or in connection with the Site and the App, as necessary and appropriate for the purposes for which it was submitted. For example, if you register as a Care Giver, we will use the information that you provide to set up your account or access to the Site and the App. If you request information or materials from us about our services, we may use the information that you provide to contact you and to deliver the requested materials to you. However, except as specifically provided in this Privacy Policy, we will not disclose, sell, lease, or license personally or individually identifiable information (including health-related information) about any individual for purposes other than for which it was submitted.

With regard to other information collected by or on the Site and the App, in addition to the uses mentioned or described above or otherwise described in our Terms of Service, we may use the information that we collect to analyze and improve the content, features, materials, and opportunities that we make available on the Site and the App, to notify you of changes made to the Site and the App or of new opportunities made available on or through the Site and the App, to evaluate your needs and customize the Site and the App content delivered to you according to those needs, to send you promotional materials, and for other legitimate and lawful business purposes. If you contact us for support or assistance in connection with using the Site and the App, we may use information about you or your system for purposes such as verifying whether your system meets the minimum requirements needed to use the Site and the App and any capabilities or functionality that we make available on the Site and the App. In addition, we may use information that we collect or obtain about you to, from time to time, send you announcements, newsletters, and notices about our services, sponsors and partners.

With Whom Do We Share Information That We Collect?

If you enter, upload, or post personal or health information about yourself or your family, friends, or other loved ones into your account on the Site and the App or the App for sharing with other designated members of your private community, we will make that information available, through the capabilities of the Site and the App and the App as you designate. Also, please be sure that you have obtained all necessary and appropriate consent and authorization to share as you designate any information that you provide or make available on or through your account or private community on the Site and the App and the App.

The Site and the App and the App are designed and intended for use by users in the United States, Canada and other countries, however, information provided for posting or making available on the Site and the App is stored in the United States. However, you acknowledge that the Site and the App are available, via the Internet, throughout the world. By submitting or providing information on or to the Site and the App, you agree to comply with all applicable laws, regulations, and policies of all relevant jurisdictions, and you consent to, and you represent that you have all necessary or appropriate consent of others to, any transmission of that information across country boundaries, as necessary for the purposes for which the information was submitted.

We will not, in the course of conducting our business, and in addition to any other uses or disclosures mentioned above or otherwise described in our Privacy Policy, share certain individually-identifiable information that we collect or that you submit to us, whether solicited or unsolicited, to the trusted business partners and service providers that we utilize in operating, maintaining, and further developing the Site and the App and in delivering the content, materials, opportunities, and services that we make available on or through the Site and the App or otherwise as part of our business. We share such information only to the extent necessary and appropriate for the purposes for which the information was collected or submitted (such as, for example, as necessary for purposes of communicating with you or fulfilling your requests for services, materials, or information, or for purposes of hosting the Site and the App), and we require our business partners and service providers to be subject to legally binding obligations of confidentiality.

We may also produce reports on Site and App traffic or usage patterns and share these reports with our business partners and others, but the information contained in these reports is anonymous and does not allow identification of any specific individual or entity. Similarly, we may from time to time share with third parties other aggregated information and data that do not identify any particular individual or entity. Please be assured, however, that other than as expressly provided in this Privacy Policy, any personal information that we obtain through the Site and the App will not be shared with third parties in a manner that identifies or is attributable to any particular individual.

We may disclose information (including personal and individually identifiable information) about you or in connection with your use of the Site and the App if we become subject to a subpoena or court order or if we are otherwise legally required to disclose such information. We may also use and disclose information about you or in connection with your use of the Site and the App to establish, exercise, or protect our legal rights, to enforce the Terms of Service to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.

As we continue to grow and develop our business, it is possible that our organizational structure might change, that we might merge or otherwise combine with another company, or that we, or portions of our business, might be acquired by another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be, one of the transferred business assets.

What Choices Do You Have?

When using the Site and the App, you choose what information to enter, upload, or post into, and what messages to send through, your account on the Site and the App and with whom such information is to be shared.

Care Giver may also use the functionality of the Site and the App to update, maintain, and remove information about themselves or their family, friends, and other loved ones that they have posted to their respective private communities on the Site and the App, as well as personal or individually identifiable information regarding themselves that is stored in their respective accounts.

Features of the Site and the App may also allow you to choose whether to allow other members of the Site and the App to view information about you, as a fellow member of the Site and the App. You may utilize these features to control whether others will be able to see that you are a member of the Site and the App and other limited information. Similarly, features of the Site and the App may allow you to opt-out of receiving future marketing communications from us or our business partners. We will honor any request to opt-out of such communications within a reasonable period of time after receiving it.

Care Giver must be at least 18 years old to register, set up and manage the accounts for themselves and/or others. If you are not 18, please do not attempt to register, set up and manage account(s) for yourself and/or others. If you believe a person under the age of 18 is using managing their own or someone else’s account(s), please contact us at:  [email protected]

Security

Are Care Angel and Care Angel Premium Services safe and secure?

Yes. Care Angel and Care Angel Premium Services use high-level security and encryption.  We use a variety of technologies and procedures to help protect the security of your personal information from unauthorized access, use, or disclosure. Care Angel also maintains standard physical and electronic procedural safeguards that limit access to your personal information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personal information. Your personal information will be stored in a secure manner. Full access to the Site and the App and the App is enabled only by usernames and passwords. You are fully and solely responsible for any and all use of the Site and the App and the App using your username and password. We reserve the right to revoke or deactivate your username and password at any time.

Changes to this Policy

Periodically, we may change our privacy practices, and this Privacy Policy, because of changes in our business or services and/or legal or regulatory requirements. In the event of any changes to our privacy practices, notice will be given and revised Privacy Policy will be posted on the Site and the App.

Linked Sites

For your convenience, some hyperlinks may be posted on the Site and the App that link to other Web sites not under our control. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those sites or of any companies that we do not own or control. We encourage you to seek out and read the privacy policy of each Web site that you visit. In addition, if you submit information to or through, or otherwise initiate a transaction on, a Web site that our Site links to, even if you reached that site through our Site, the information that you submit becomes subject to the privacy practices of the operator of that linked site. You should read that site’s privacy policies to understand how personal information that is collected on that site is used and protected.

Acknowledgement

BY ACCESSING OR USING THE SITE AND THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY PRACTICES, AND TO THE USES AND DISCLOSURES OF INFORMATION, THAT ARE DESCRIBED IN THIS PRIVACY POLICY, AND YOU AGREE TO BE BOUND BY THIS POLICY.

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