What Information Do We Collect?
Certain aspects of the Site and the App may allow you to submit information to us or to request information from us. For example, if you register as a Care Giver, you will be required to provide us with certain information. The information that you provide may include personal or individually identifiable information, such as, for example, your name, email address, telephone numbers, and other contact information. You should be mindful of the information that you choose to provide to us, and you should make sure that any information that you do provide is complete, truthful, and accurate.
If you register as a Care Giver, you may enter, upload, or post personal or health information about yourself or your family, friends, or other loved ones into your account on the Site and the App for sharing with other designated members of the private community that you establish or of which you are a part. You may also send messages to members of your private community and others through the Site and the App. You are responsible for obtaining all necessary or appropriate consent and authorization (including any necessary or appropriate patient consent) to share as you designate any information that you provide or make available on or through your account or private community on the Site and the App. Please respect the privacy and rights of others.
In addition to the information described above, we may also collect certain identifying information from or about you in connection with your use of the Site and the App. For example, we may retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the subject matter or the mode of communication by which such correspondence is made. This information helps us to improve our capabilities and services, as well as the Site and the App and the content, materials, and opportunities that we feature or describe on the Site and the App, and to more effectively and efficiently respond to both current and future inquiries.
As with many other Web sites, the Web servers used to operate the Site and the App may automatically collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site and the App. Without combining these data with other sources of information, they do not readily or personally identify you. They may reveal such things as the Internet protocol (“IP”) address assigned to your computer, specific pages that you accessed on the Site and the App or immediately prior to visiting the Site and the App, and the length of time spent in a visit to the Site and the App. The purposes for which this information is collected and used include facilitating Site operation and system administration, generating aggregated statistical information that is not personally identifiable, monitoring and analyzing Site traffic and usage patterns, and improving content and content delivery with regard to the Site and the App and the materials, opportunities, and services that we describe or make available on the Site and the App.
We may also use “cookies” (small text files stored on your computer) to help track and customize your access to and use of the Site and the App. Cookies store and retain information that helps us recognize you when you return to the Site and the App following a previous visit. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the Site and the App and the materials, products, and services that we make available on the Site and the App.
How Do We Use The Information That We Collect?
With regard to other information collected by or on the Site and the App, in addition to the uses mentioned or described above or otherwise described in our Terms of Service, we may use the information that we collect to analyze and improve the content, features, materials, and opportunities that we make available on the Site and the App, to notify you of changes made to the Site and the App or of new opportunities made available on or through the Site and the App, to evaluate your needs and customize the Site and the App content delivered to you according to those needs, to send you promotional materials, and for other legitimate and lawful business purposes. If you contact us for support or assistance in connection with using the Site and the App, we may use information about you or your system for purposes such as verifying whether your system meets the minimum requirements needed to use the Site and the App and any capabilities or functionality that we make available on the Site and the App. In addition, we may use information that we collect or obtain about you to, from time to time, send you announcements, newsletters, and notices about our services, sponsors and partners.
With Whom Do We Share Information That We Collect?
If you enter, upload, or post personal or health information about yourself or your family, friends, or other loved ones into your account on the Site and the App or the App for sharing with other designated members of your private community, we will make that information available, through the capabilities of the Site and the App and the App as you designate. Also, please be sure that you have obtained all necessary and appropriate consent and authorization to share as you designate any information that you provide or make available on or through your account or private community on the Site and the App and the App.
The Site and the App and the App are designed and intended for use by users in the United States, Canada and other countries, however, information provided for posting or making available on the Site and the App is stored in the United States. However, you acknowledge that the Site and the App are available, via the Internet, throughout the world. By submitting or providing information on or to the Site and the App, you agree to comply with all applicable laws, regulations, and policies of all relevant jurisdictions, and you consent to, and you represent that you have all necessary or appropriate consent of others to, any transmission of that information across country boundaries, as necessary for the purposes for which the information was submitted.
We may disclose information (including personal and individually identifiable information) about you or in connection with your use of the Site and the App if we become subject to a subpoena or court order or if we are otherwise legally required to disclose such information. We may also use and disclose information about you or in connection with your use of the Site and the App to establish, exercise, or protect our legal rights, to enforce the Terms of Service to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.
As we continue to grow and develop our business, it is possible that our organizational structure might change, that we might merge or otherwise combine with another company, or that we, or portions of our business, might be acquired by another company. In any such transactions, customer information generally is, will most probably be, and should be expected to be, one of the transferred business assets.
What Choices Do You Have?
When using the Site and the App, you choose what information to enter, upload, or post into, and what messages to send through, your account on the Site and the App and with whom such information is to be shared.
Care Giver may also use the functionality of the Site and the App to update, maintain, and remove information about themselves or their family, friends, and other loved ones that they have posted to their respective private communities on the Site and the App, as well as personal or individually identifiable information regarding themselves that is stored in their respective accounts.
Features of the Site and the App may also allow you to choose whether to allow other members of the Site and the App to view information about you, as a fellow member of the Site and the App. You may utilize these features to control whether others will be able to see that you are a member of the Site and the App and other limited information. Similarly, features of the Site and the App may allow you to opt-out of receiving future marketing communications from us or our business partners. We will honor any request to opt-out of such communications within a reasonable period of time after receiving it.
Care Giver must be at least 18 years old to register, set up and manage the accounts for themselves and/or others. If you are not 18, please do not attempt to register, set up and manage account(s) for yourself and/or others. If you believe a person under the age of 18 is using managing their own or someone else’s account(s), please contact us at: [email protected]
Are Care Angel and Care Angel Premium Services safe and secure?
Yes. Care Angel and Care Angel Premium Services use high-level security and encryption. We use a variety of technologies and procedures to help protect the security of your personal information from unauthorized access, use, or disclosure. Care Angel also maintains standard physical and electronic procedural safeguards that limit access to your personal information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personal information. Your personal information will be stored in a secure manner. Full access to the Site and the App and the App is enabled only by usernames and passwords. You are fully and solely responsible for any and all use of the Site and the App and the App using your username and password. We reserve the right to revoke or deactivate your username and password at any time.
Changes to this Policy
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